The University of California, Merced selected Microsoft Office 365 for their business productivity and E-Mail needs. The full complement of 8500 faculty, students and staff will be migrated in 2013. According to implementor CloudBearing, “After evaluating Office 365 for education versus Google Apps, the UC Merced team indicated in a report that it preferred Office 365 for email, calendaring and collaboration. The campus will be rolling out 25 GB mailboxes for everyone; a modern calendaring system that directly integrates with mobiles devices, Outlook and the Web; SharePoint for document management and file sharing; and Lync which provide enterprise-grade instant messaging, audio/video conferencing and whiteboard capabilities.”
The fact is that businesses and educational institutions are familiar with and trained in Outlook and the Microsoft Office suite, and any perceived gains from embracing alternative platforms is lost when you have no user acceptance of the new platform you have worked so hard for and paid so much to implement. People like the familiar, and managing change is already going to have to involve both technical guidance of how to work collaboratively as well as business process analysis and re-engineering.
Many companies, educational institutions, NGO’s, foundations, businesses and government agencies are worried about compliance.The fact is that legal compliance for businesses including SEC regulations, Sarbanes Oxley are covered. Government agencies in the United States will be pleased to know that the GSA has specified that Office 365 and related Microsoft Cloud products are legally compliant for government agencies. Healthcare organizations and medical research foundations enjoy the benefits of built-in HIPAA compliance. ISO 9000 compliance for up-time rounds off the list with 99.97% up-time guaranteed by a financially backed Service Level Agreement (SLA) which refunds customers in the event of an outage. Microsoft Office 365 is continually backed-up, but the Web and I can assist you with additional backup methods on-site including hybrid on-site off-site co-existence.
When you tell your Information Technology people that you are ready to go to the Cloud, their reaction is one of terror. They are interested in working by waiting around for malfunctions, not providing new usability and change management. The fact is that the maintenance of servers, the licensing of the software, and the technical assistance provided by Microsoft to solve any and all problems can make most of an organization’s IT staffing costs disappear. The cloud solutions typically cost less than the ancillary services. Any IT staff that is needed are functional problem solvers, teachers, advocates, and business engineers. The Functional Engineers must have large project completed with a management-level role before taking on your project. Your project is not the place for your engineer to learn, you need seasoned veterans.
Today, responsible implementation involves Total Quality Management (TQM) practices, which specify the best proven ways to make your implementation work as it should. Accepted project management techniques, metrics, software testing, usability testing, and employee training all serve to make sure the best use is made of your new system. We at the Web and I take care of keeping up with the latest not only in technology but also in the best practices for our industry. We know how to make Microsoft Office 365, Dynamics CRM and related technologies work for your institution. Call us at (646) 853-0573 for a complementary consultation with a knowledgeable professional.