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Posts tagged ‘virus removal’

Jan 8

Microsoft Security Essentials: Integrated into Windows 8

Pristine Security Record Since our Founding in 2007

New York, New York

Cloud service consultancy the Web and I has a perfect security record for the five years we have been in  business. Our clients include small businesses in the legal and financial services sectors as well as retail, wholesale, entertainment, education, and government.

Our perfect security record means that we have never had a breach of client data, and our clients have never had a loss of data or significant service interruption of more than a few hours. Our medical clients have HIPAA compliance, our government and educational clients have systems that are rated with sufficient security and redundancy sufficient for GAO approval. This success is no accident, and can only result from a dedicated staff that lives and breathes compliance, reliability, usability, and enterprise resource planning, along with all of the security aspects of each of these. Our professional core of discriminating clients have been our best guide and inspiration to excel at security, and we anticipate keeping this perfect record indefinitely.

With change, however, comes new threats. Complacency is a condition affecting many computer consultancies when their security records are great, their engineers tend to believe they know all they need to about security after achieving their initial success. They may stop reading professional journals and bulletin boards, and they may not be aware of the next threat headed towards business, education, and government users. We are always aware, and always keep ourselves informed of the latest technologies and techniques used by the experts as well as the hackers.

This security has meant a lot for our clients. Our long-term clients never think about security threats anymore because they have been a thing of the past for years. This allows them to focus on work. For some of our businesses and for some types of business insurance, the kinds of security guarantees, service level agreements, and compliance standards we can achieve the kind of risk management which lower their business insurance costs. We are ready to provide all manner of consultation on limiting the liability exposure of your firm.

When you are considering outsourcing your computing expertise, choose a firm like the Web and I, who have a proven track record of security and satisfaction. Our clients are our best resource for you to find out our difference and what it means for your firm. We could work in so many areas of computing, but secure cloud and on-site computing using industry-standard technologies is our focus. Maintaining that focus allows us to strive for excellence, which then manifests itself in the lack of headaches our clients experience compared to what they are used to from having on-site staff or other consultants.

If you are not using the Web and I, you are doubtless going through a lot of unnecessary trouble, risk, and exposure liability. To find out how you can put these problems under control and in perspective while increasing your functional capabilities and the productivity of your employees, contact us for a complimentary initial consultation. We can be reached at any time at (646) 853-0573.

Oct 13

Department of Defense
1 Comment

United States Announces New First-Strike Cyber-Forces

The Defense Secretary Leon Panetta has announced the creation of a new first-strike cyber-force which will stand guard over the computing systems of the national infrastructure. Panetta states that there are very credible threats from abroad to the infrastructure of the United States by taking advantage of computing vulnerabilities, which could easily spell impending disaster in any number of scenarios. According to Panetta, “An aggressor nation or extremist group could gain control of critical switches and derail passenger trains, or trains loaded with lethal chemicals. They could contaminate the water supply in major cities, or shut down the power grid across large parts of the country. Such a destructive cyber-terrorist attack could paralyze the nation and create a profound new sense of vulnerability. Such a destructive cyber-terrorist attack could paralyze the nation and create a profound new sense of vulnerability.”

For a few months now, companies in the United States have experienced attacks. Cyber-attacks are not only occurring in the U.S.: oil companies Saudi Arabia and Quatar have been hit with a massive data attack now known as the Shamoon Attack. This attack tried to send massive amounts of data to those companies, attacking around 30,000 computers.

The cyber-force consists of engineers at computers proactively monitoring computer systems that control systems in our nuclear power plants, railroads, power plants, telecommunications firms, internet service providers, and more.

According to Panetta, “Potential aggressors should be aware that the United States has the capacity to locate them and hold them accountable for actions that harm America or its interests. If we detect an imminent threat of attack that will cause significant physical destruction or kill American citizens, we need to have the option to take action to defend the nation, when directed by the president.”

 

Sep 14

Computer Virus
2 Comments

Removing the Sirefef Virus

Today I had the chance to encounter multiple computers infected with a recent virus for Windows called Sirefef. This virus is particularly difficult to remove. When one looks for search results at ways to remove Sirefef, there are a bevy of instructions and even programs offered. Some of the programs suggested are legitimate, such as Kaspersky Labs TDSKiller. Others spread their own viruses, serving to further infect the computer. The difficulty in finding any kind of instructions, and the variety of suggestions, suggest that the world at large does not

Every virus has a purpose, and the purpose of Sirefef is to redirect search results to their own pay-per-click results in Google and Yahoo. This leads to annoying results. The virus will also shut down internet traffic if you try to update your virus definitions or use Windows Update.

Having removed it from  several computers myself today, I have noticed that just as it is on the Internet, each computer requires its’ own way to break the Sirefef Virus. Because of this, it is impossible to offer a single solution available to you in your office except for one: to call us immediately at (646) 853-0573. We will be able to come over to your office quickly and remove it from any and all computers.

May 23

Microsoft Windows Intune by the Web and I
2 Comments

Windows Intune: Remote Security, Repairs, Windows Installation and Licensing 24 Hours a Day, 7 Days a Week

Windows Intune Users Log In Here

Company Overview

The Web and I is a premium I.T. Services company serving the New York City Metropolitan Area and Long Island since 2007.  Our I.T. experience, however, dates back to the 1970’s, logging in to ARPANET with a 2 baud handset modem which would cradle the telephone’s handset. The telephone was, of course, nothing like telephones today.

Since then, we have gained experience working for various universities including NYU School of Medicine, Columbia University, as well as business computing experience in insurance, healthcare provider, law firms, mortgage firms, and real estate firms and Publishing with Thomson Reuters.

Background on the Web and I and Computer Support for Organizations Large and Small

With experience in computer support, applications management, and preventative maintenance and business network management, we are always looking for ways to better our response time and ways to support our client’s P.C.’s. Some of the challenges in providing effective and affordable service are:

  • Cost of travel requires additional expenses for our clients.
  •  Time of travel requires additional cost to clients.
  •  Technicians have no advance knowledge of what to bring or what will be encountered, possibly requiring extra visits and extra expenses

Expertise

The Web and I has been an early adopter of Microsoft Cloud Services, our senior systems engineer was one of the first users of Microsoft Office Live in New York, and he still maintains the original site on Office Live. It will soon be transitioning to Microsoft Office 365.

The Web and I are registered Microsoft Windows Intune partners.  We keep up with all Microsoft requirements and news so you don’t have to.  We are very enthusiastic Microsoft partners, and we help them with their testing and with our input into potential improvements in any way we can. Our mission reflects theirs: to provide the best computing experience with the greatest functionality and the most uptime.

Martin Low, our Senior Systems Engineer, served as the Systems Administrator on the team implementing InfoEd at Columbia University, linking together thousands of faculty and staff to a centralized grants management system with direct EDI data transmission to Grants.gov, the centralized portal for grants from the U.S. Government. This system had highly functional inbound and outbound interfaces to systems such as space management, library bibliographic services, all faculty, and finance and accounting systems. The process of implementation required a full set of ERP studies to determine a new plan for all of the University Systems to work together, avoiding duplication of effort. Many brilliant new decision-making metrics resulted including the ability to calculate grant dollars per square foot of research space allocated to faculty, number of classes taught and publications per year related per square foot allocated to faculty, live tools to analyze and optimize grant and project budgets utilizing drift analysis, and efficient workflows for clerical staff.  Mr. Low and his division was also responsible for the upkeep, deployment, software installation and licensing, network security, and computer repair for fifty users including PC’s laptops, Macintosh, Linux, Unix, blackberry services, Treo services,  Microsoft Windows, Microsoft Office, Oracle, and Microsoft SQL Server.  Mr. Low was instrumental in assisting in the data mapping and design of all applications to ERP systems.

During that time, we had to respond to computer users in person, even using car service to get around the Manhattan Campus to service different computers. Travel time was an added expense and delay, and we never knew what to expect until we got there, which increased the amount of time it took to solve problems.

The Solution: Windows Intune

With Windows Intune, we can remotely:

  • Scan your computers for viruses.
  • Defragment hard drives.
  • Remove spyware.
  • Deny employee access to websites.
  • Install Microsoft Windows or Office: you will have the latest licensing from Microsoft.
  • Instant Microsoft Licensing compliance: you will be prepared for Microsoft to audit many U.S. small businesses in 2012 for software license compliance.

How Windows Intune through the Web and I is Better

With Windows Intune from the Web and I, you benefit not just from a product and licensing, but also from our collective expertise and presence. Our clients will tell you: We are there when you need us!

May 13

Emergency Service at your Home or Office

Emergency Repair

We offer support on a telephone basis 24 hours a day.  Call (646) 853-0573 for assistance.  In addition, we are going to put up tutorials on a number of topics, as they are requested by our clients.

Existing clients can choose between $25 per month for up to one half (1/2) hour of service by telephone or E-Mail per month.  Service after this is $100 per hour with a $50 surcharge for on-site service.  Emergency service is $100 per hour plus a $150 surcharge for our immediate travel to your location.  We have great references from businesses who rely on us for maintenance of Windows, Office, Networks, Office Live software, MS Access, Internet Accessibility, Security, Spyware Removal, Virus Removal, and cable internet and wireless difficulties.

The Web and I would like to remind our clients that service calls are never a substitute for a proper disaster recovery plan.  We can help you put together one. Find out more about Microsoft Online Services and Office 365 now: Call (646) 853-0573.

UPDATE! New Service

The Problem: Need service remotely, saving money and ensuring licensing compliance and enterprise security.

The Solution: Windows Intune

With Windows Intune, we can remotely:

  • Scan your computers for viruses.
  • Defragment hard drives.
  • Remove spyware.
  • Deny employee access to websites.
  • Install Microsoft Windows or Office: you will have the latest licensing from Microsoft.
  • Instant Microsoft Licensing compliance: you will be prepared for Microsoft to audit many U.S. small businesses in 2012 for software license compliance.

How Windows Intune through the Web and I is Better

With Windows Intune from the Web and I, you benefit not just from a product and licensing, but also from our collective expertise and presence. Our clients will tell you: We are there when you need us! Call 646-853-0573 or find out more!

May 13

Computer Repair by the Web and I, Inc.

Computer Repair

The Web and I is the best place to go for computer repair. Not for Profit and Senior Citizens receive reduced rates at cost, and in some cases can be provided on a pro-bono basis.

Whether you have outages, laptop screen damage, a virus attack, you need a cleaning or you need a new version of Windows or MS Office or installed, we can handle any problem for a fraction of what you think. No job is too  small for us.

The Web and I can fix all kinds of problems with your computer. We can work on desktops, laptops, and servers.

Do you have an older computer that you are attached to but is just too slow? The Web and I has the solution for that too! Just have us put on Linux as your operating system. Linux is like Windows and has similar features, but is more secure, reliable, and takes up less processing power and memory. Add new life to your old computer today with Linux.

Sometimes people need a hand learning changing technology. The Web and I is here to help you do just that. We will happily train you to use your computer to do the things you want, to sell things on Ebay, to use Email, to make mailings, write reports, and more! We offer special rates for small businesses, and for home use so call now: (646) 853-0573.

UPDATE! New Service

The Problem: Need service remotely, saving money and ensuring licensing compliance and enterprise security.

The Solution: Windows Intune

With Windows Intune, we can remotely:

  • Scan your computers for viruses.
  • Defragment hard drives.
  • Remove spyware.
  • Install Microsoft Windows: you will have the latest licensing from Microsoft.
  • Instant Microsoft Licensing compliance: you will be prepared for Microsoft to audit many U.S. small businesses in 2012 for software license compliance.

How Windows Intune through the Web and I is Better

With Windows Intune from the Web and I, you benefit not just from a product and licensing, but also from our collective expertise and presence. Our clients will tell you: We are there when you need us! Call 646-853-0573 or find out more!

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